Browse our Customer Testimonials


Great customer service

I bought two pairs of pod Marley sandals, a pink pair and a red pair, when they first came out. I loved them until I had a problem with the red pair ☹️ I contacted Pod Heritage who asked me to contact Scorpio shoes. Scorpio were fantastic! They were happy to help and I got excellent customer service from them. I would definitely recommend Scorpio and the Marley sandals are sooooo comfortable.


chaussures commandées le mardi, reçues le vendredi à mon domicile (en France). produit conforme et d'excellente qualité, service impeccable vendeur à recommander !


In Durham for a day and attracted by quirky window and wide range of boots on display. Tattooed, pierced and bearded assistant was personable and very knowledgeable. Couldn't be more helpful. Wife found excellent boots at good price. I found trainer style shoes which I had to order online. There is nothing amateur or flaky about this company. Email confirmation of order and payment and excellent delivery by DPD (with advance notification of delivery slot). In short. Faultless - and don't judge on appearances! Brilliant.
Phil McVicker

Dr Martens- fabulous shoes and first class service

I recently purchased a pair of Dr Martens from Scorpio Shoes and they arrived promptly and are a perfect fit. I would like to thank the member of the Customer Service team who dealt with a query I had. She was extremely courteous and helpful. I would have no hesitation in using Scorpio Shoes again. Cheers Phil.
Jason Cobb

Return / Replacement of faulty goods

I had cause to return a pair of boots following 12 weeks wear that had split across the uppers. The Customer Service team were an absolute pleasure to deal with; provided timely response to mails regarding the issue and were thoroughly supportive and prompt in organising and dispatching a replacement product. 10/10.
Shona Thomson

Exceptional customer service

I had occasion to return my sandals for a replacement and in order to ensure that I received the correct item the staff emailed me photographs of the items to ensure it was what I was looking for. I cannot thank everyone enough for all their help. I will certainly buy from Scorpio Shoes again.


Just received my first ever pair of Islander flip flops and I love them


First time purchase from Scorpio. Brilliant customer service - honest, polite, efficient and friendly. Free next day delivery via very reliable courier. Good returns policy and very fair prices. What more could customer ask for?! I would definitely buy from Scorpio again.
Anne R

Earth Spirit

I have just received my third order from Scorpio. They continue to provide exemplary service. Will continue to use them whenever possible. Many thanks to a great customer service team.
Jason C


Great experience with this company. Prompt and friendly communication with the customer service department. Delivered on the nose. Very pleased with the packaging, delivery and product.Thank you.