Browse our Customer Testimonials

Allan , 21st May 2010

Thanks for the excellent service you recently provided to me. I ordered a pair of trainers on-line which were delivered promptly but were too narrow for my rather wide feet! I returned them by post on Monday and received my refund the very next day. No hassles no delays - great. I will use the on-line service again, when i can find what I want in your shops. The service in your Durham shop is excellent and very courteous and friendly. Thanks again.
Louise M , 10th March 2010

Top marks to Scorpio for their excellent customer service. I needed to return my boots several times to get the correct fit and colour. This was not a problem and I was impressed by the helpful and attentive communication throughout the process. I will definately be back.
oskar jazdowski , 9th March 2010

Fantastic customer service. I put the wrong shipping address down and the support team called my local post office to tell them to redirect the parcel when it arrived! Will definately be back!
Chiara , 1st March 2010

Best service I've ever used. Higly recommended, they're fast and willing.Thank you!
Susie , 24th February 2010

I've been impressed since I began shopping with Scorpio last year...they really do have the fastest and most efficient service I have ever come across, and I do a lot of online shopping! The shoes seem to be selected for their excellent quality and fab styles...really happy customer. Nice work : )
Matthew Tucker , 23rd February 2010

Scorpio gave us fast dispatch & prompt attention when there was a problem with our order, they responded & gave the according refund in minutes!I am in retail myself and very rarely receive the quality of service I strive to deliver to our customers. What a pleasant change it made. Thanks again, we would not hesitate to use you again & will certainly recommend Scorpio to other people.
Janet Fleming , 15th January 2010

Received my biker boots within 3-4 days days -great price , excellent communication from Scorpio Shoes, and fast delivery . Overall great service , totally hassle free with pleasant update e-mails in between. Would use in the future. Thank you !!!
LESLEY SADLER , 9th January 2010

Beautiful, beautiful boots and wonderful service. Considering I purchased my boots during the worst weather for 20 years the delivery was so quick! I will recommend your service to anyone who will listen. Thank you so much. I'll be back.
Amanda Murphy , 22nd December 2009

Fantastic service, ordered my Fitflop boots last night and they arrived before lunch today, literally from one end of the country to the other in the snow and ice. Would definitely use again. BTW my Fitflop boots are the best thing since sliced bread!
Helen , 12th December 2009

Scorpio was the only place where we could find the Docs my granddaughter wanted and where they were in stock. They arrived within 2 days. Really good service with updates as to progress all the way along. Thanks and well done.