Browse our Customer Testimonials

Louise

Love these shops

Wanted sale converse, not in Durham store so owner had them sent from Grainger Market store. No problems or hassle. Excellent customer service & lovely friendly staff. Will be returning soon for DM's to support local businesses.
Alison

Online Order

I ordered a pair of Doc Martens in a mad online shop at 10 at night. I received the boots 36 hours later. Swift and good service. Highly recommend the boots and Scorpio Shoes.
George

Scorpio Shoes are the Business

My order arrived six days early and the boots look great. Thank you so much for such a smooth and quick turnaround from me placing the order to you sending them then to me receiving them. Will be back.
stacey

laura vita

devine shoes ; true to description and photograph. Speedy and friendly professional customer service . international postal service & payment very secure. thankyou
SalBeany

Great customer service

I bought two pairs of pod Marley sandals, a pink pair and a red pair, when they first came out. I loved them until I had a problem with the red pair ☹️ I contacted Pod Heritage who asked me to contact Scorpio shoes. Scorpio were fantastic! They were happy to help and I got excellent customer service from them. I would definitely recommend Scorpio and the Marley sandals are sooooo comfortable.
Sylvain

excellent

chaussures commandées le mardi, reçues le vendredi à mon domicile (en France). produit conforme et d'excellente qualité, service impeccable vendeur à recommander !
HOWARD SAMUELS

FAULTLESS SERVICE AND TOP PRODUCTS!

In Durham for a day and attracted by quirky window and wide range of boots on display. Tattooed, pierced and bearded assistant was personable and very knowledgeable. Couldn't be more helpful. Wife found excellent boots at good price. I found trainer style shoes which I had to order online. There is nothing amateur or flaky about this company. Email confirmation of order and payment and excellent delivery by DPD (with advance notification of delivery slot). In short. Faultless - and don't judge on appearances! Brilliant.
Phil McVicker

Dr Martens- fabulous shoes and first class service

I recently purchased a pair of Dr Martens from Scorpio Shoes and they arrived promptly and are a perfect fit. I would like to thank the member of the Customer Service team who dealt with a query I had. She was extremely courteous and helpful. I would have no hesitation in using Scorpio Shoes again. Cheers Phil.
Jason Cobb

Return / Replacement of faulty goods

I had cause to return a pair of boots following 12 weeks wear that had split across the uppers. The Customer Service team were an absolute pleasure to deal with; provided timely response to mails regarding the issue and were thoroughly supportive and prompt in organising and dispatching a replacement product. 10/10.
Shona Thomson

Exceptional customer service

I had occasion to return my sandals for a replacement and in order to ensure that I received the correct item the staff emailed me photographs of the items to ensure it was what I was looking for. I cannot thank everyone enough for all their help. I will certainly buy from Scorpio Shoes again.
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