Dean in Grainger Market gave excellent customer service when I bought a pair of Fly Meli boots the other week.
Scorpio shoes are a fantastic business, have shopped in both Newcastle & Durham over the years, both shops are unique & very special & staff are great.
Had a small problem with the soles of my leather brogues squeaking so I contacted Emily at Scorpio and she suggested soaking the soles of the shoes in water over night then let them dry out slowly ..it worked a treat the shoes stopped squeaking!
Excellent customer service
Cracking pair of boots,at a very good price☺
Wanted sale converse, not in Durham store so owner had them sent from Grainger Market store. No problems or hassle. Excellent customer service & lovely friendly staff. Will be returning soon for DM's to support local businesses.
I ordered a pair of Doc Martens in a mad online shop at 10 at night. I received the boots 36 hours later. Swift and good service. Highly recommend the boots and Scorpio Shoes.
My order arrived six days early and the boots look great. Thank you so much for such a smooth and quick turnaround from me placing the order to you sending them then to me receiving them. Will be back.
devine shoes ; true to description and photograph. Speedy and friendly professional customer service . international postal service & payment very secure. thankyou
I bought two pairs of pod Marley sandals, a pink pair and a red pair, when they first came out. I loved them until I had a problem with the red pair ☹️ I contacted Pod Heritage who asked me to contact Scorpio shoes. Scorpio were fantastic! They were happy to help and I got excellent customer service from them. I would definitely recommend Scorpio and the Marley sandals are sooooo comfortable.
chaussures commandées le mardi, reçues le vendredi à mon domicile (en France). produit conforme et d'excellente qualité, service impeccable
vendeur à recommander !
In Durham for a day and attracted by quirky window and wide range of boots on display.
Tattooed, pierced and bearded assistant was personable and very knowledgeable. Couldn't be more helpful. Wife found excellent boots at good price. I found trainer style shoes which I had to order online.
There is nothing amateur or flaky about this company. Email confirmation of order and payment and excellent delivery by DPD (with advance notification of delivery slot).
In short. Faultless - and don't judge on appearances! Brilliant.