Delivery

Scorpio Shoes Delivery Information

Please use the list below to find the information you are looking for and if you have any questions, please contact our Customer Service Team who will be happy to help:-

Delivery Destinations

Orders placed online through the Scorpio Shoes website are available for delivery to the following destinations:

  • United Kingdom - England, Scotland, Wales, Channel Islands, Isles of Scilly and the Isle of Man (Note: Dependant on post code some UK destinations are excluded from our 'free delivery over £50').      
  • Albania
  • Andorra
  • Australia
  • Austria
  • Belgium
  • Bermuda
  • Brazil
  • Bulgaria
  • Canada
  • Canary Islands
  • Costa Rica
  • Croatia
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Holy See (Vatican City State)
  • Hong Kong
  • Hungary
  • Iceland
  • Ireland (Republic Of)
  • Italy
  • Japan
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Moldova
  • Monaco
  • Netherlands
  • New Zealand
  • Pakistan
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United States of America

 

Dispatch Information

As a small, independent retailer, we aim to dispatch all orders within 2 working days although on rare occasions this may be little longer. 

All deliveries are subject to stock availability and authorisation of your payment.

Please note that in addition to weekends, the following dates are not classed as working days and orders placed over these periods may take longer to arrive:

  • Tuesday 1st January 2019 - New Year’s Day 
  • Friday 19th April 2019 - Good Friday
  • Monday 22nd April 2019 - Easter Monday
  • Monday 6th May 2019 - Early May bank holiday
  • Monday 27th May 2019 - Spring bank holiday
  • Monday 26th August 2019 - Summer bank holiday
  • Wednesday 25th December 2019 - Christmas Day
  • Thursday 26th December 2019 - Boxing Day

 

FAST & FREE UK Mainland Delivery

The United Kingdom Mainland is defined as England, Scotland & Wales excluding Northern Ireland and some Scottish Highland destinations. 

 Free UK Mainland DeliveryNext-day Delivery
Delivery CostFREE on orders over £50 and overPlease contact us for further information on next-day delivery
Cost per Additional ItemFREEFREE
Dispatch TimeUp to 2 Working daysSame day (Order by 2pm)
Delivery Time2 Working days*1 Working day
Tracking AvailableYesYes
Signature on DeliveryYesYes
NotesMinimum order value £50

To place an order telephone 01388 814 148 to check availability of item(s) for next day delivery. 

FAST & FREE UK Delivery

FAST & FREE DELIVERY is now available on UK Mainland orders over the value of £50 (Please note that this does not apply to some areas of the Scottish Highlands). This service is fulfilled by DPD to most UK residential or business addresses within two working days from the day of dispatch and requires a signature on delivery.

Please note, large orders being sent together will be subject to additional charges. 

Where no-one is available to take receipt of the parcel, a card will be left and you will need to follow its instructions to contact the courier service and arrange re-delivery on a convenient date or collect the parcel from your local depot within a few working days. Failure to contact your local DPD depot to organise alternative delivery or collection arrangements may result in the parcel being returned to us, and you may be liable to pay for re-delivery costs if you wish to have your order shipped a second time.

Next-day Delivery

Next-day delivery is only available on certain items. You can check if the item is available for next-day delivery by contacting our Customer Service Team on (0)1388 814 148 (Option 1); Monday - Friday (excluding Bank Holidays), 9am - 4pm. Next-day delivery is handled by DPD. 

If no-one is available to take receipt of the package then a card will be left and you will need to follow its instructions to contact your local depot / office and either collect it in person or arrange re-delivery.

PO Box Deliveries

We regret that we are unable to deliver to PO Boxes with our current courier. 

BFPO Deliveries

We can deliver to BFPO addresses, however please note that it may take up to 3 working days from dispatch for your parcel to arrive.

UK Off Shore Islands Delivery

The United Kingdom Off Shore Islands are defined as the Channel Islands (Jersey & Guernsey), Hebrides, Isle of Man, Isle of Wight, Isles of Scilly, Orkneys, Shetlands and Northern Ireland. Some areas of the Scottish Highlands also incur a charge and may show on your invoice as 'UK Off Shore'

 UK Off Shore Islands Delivery
Delivery Cost£9.99
Cost per Additional Item£4.99
Dispatch TimeUp to 2 Working Days
Delivery Time2-4 Working Days*
Tracking AvailableYes
Signature on DeliveryYes

International Delivery

International orders MUST be delivered to the billing address of the payment card used for the security of the card/account holder and may be subject to Customs or handling charges, which are payable by the recipient.


International Delivery Service Details

 International Delivery
Dispatch TimeUp to 2 Working days
Delivery Time

Usually 5-7 Working days for Europe.

7-10 Working days for the rest of the world.

In unusual circumstances delivery may take up to 21 working days.

Tracking AvailableTracking available through 3rd party couriers
Signature on DeliveryDepending on courier

 

International delivery will be fulfilled by 3rd party couriers. We endeavour to deliver to international destinations within 5-7 working days from dispatch for Europe and 7-10 working days for the rest of the world, although it may on occasion take up to 21 working days to arrive. If no-one is available to receive the parcel then it you will need to follow the instructions left for you by the delivery person to arrange re-delivery or collection.

 

Delivery Costs Europe Zone 1

 Europe Zone 1 Delivery
 First ItemEach Additional Item

Albania
Andorra
Belgium
Bulgaria
France
Germany
Gibraltar
Holy See (Vatican City State)
Hungary
Iceland
Ireland (Republic Of)
Italy
Liechtenstein
Luxembourg
Monaco
Netherlands
Portugal
San Marino
Spain

£19.99£9.99

 

Delivery Costs Europe Zone 2

 Europe Zone 2 Delivery
 First ItemEach Additional Item

Austria
Croatia
Czech Republic
Denmark
Estonia
Greece
Latvia
Lithuania
Moldova
Poland
Romania
Slovakia
Slovenia
Sweden
Switzerland

 

£29.99£14.99

Delivery Costs Americas Zone 4

 Americas Zone 3 Delivery
 First ItemEach Additional Item

United States of America#

 

£29.99£14.99

# International Delivery cannot be made to the United States Minor Outlying Islands: Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Islands, Palmyra Atoll, Wake Island and Navassa Island.

Delivery Costs Rest Of The World Zone 4

 Rest Of The World Zone 4 Delivery
 First ItemEach Additional Item

Australia
Bermuda
Costa Rica
Egypt
Greenland
New Zealand
Pakistan
Saudi Arabia
Turkey

 

£39.99£19.99

Delivery Costs Rest Of The World Zone 5

 Rest Of The World Zone 5 Delivery
 First ItemEach Additional Item

Brazil
Canada
Canary Islands
Hong Kong
Japan
Singapore
South Africa
South Korea

£64.99£32.50

 

 Last updated: 7th October 2019

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