Please use the list below to find the information you are looking for and if you have any questions, please contact our Customer Service Team who will be happy to help:-
Delivery Destinations
We are currently updating our international delivery information. Please bear with us if you do not see your country listed.
Orders placed online through the Scorpio Shoes website are available for delivery to the following destinations:
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If you don't see your delivery destination listed below, we may still be able to deliver to your country. Please contact us to organise a quote based on the volume and weight of the parcel.
As a small, independent retailer, we aim to dispatch all orders within 2 working days although on rare occasions this may be little longer. All deliveries are subject to stock availability and authorisation of your payment. Please note that in addition to weekends, the following dates are not classed as working days and orders placed over these periods may take longer to arrive:
The United Kingdom Mainland is defined as England, Scotland & Wales. Delivery to Northern Ireland will incur a postage charge.
| Free UK Mainland Delivery | Next-day Delivery | |
|---|---|---|
| Delivery Cost | FREE on orders over £50 and over | Please contact us for further information on next-day delivery |
| Cost per Additional Item | FREE | FREE |
| Dispatch Time | Up to 2 Working days | Same day (Order by midday) |
| Delivery Time | 2 Working days* | 1 Working day |
| Tracking Available | Yes | Yes |
| Signature on Delivery | Yes | Yes |
| Notes | Minimum order value £50 | To place an order telephone 01388 814 148 to check availability of item(s) for next day delivery. |
FAST & FREE DELIVERY is now available on UK orders over the value of £50. This service is fulfilled by DHL to most UK residential or business addresses within two working days from the day of dispatch and may require a signature on delivery. Deliveries to remote areas may incur an additional charge to that shown. Please note, large orders over 10KG will be subject to additional charges.
Worldwide fast delivery with DHL Express
When you choose Express delivery by DHL, your order will be sent with the On Demand Delivery (ODD) Service. Once your order is shipped, you will receive a shipping notification from DHL EXPRESS.
DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customize your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
DHL On Demand Delivery offers flexible delivery options:
We have signed up to the DHL GOGREEN CARBON NEUTRAL initiative. A GOGREEN CARBON NEUTRAL shipment is just like any other shipment, except that DHL make a corresponding contribution to a climate protection project through the purchase of carbon credits from verified and high quality projects, thus neutralising the shipment’s CO2 emissions.
Next-day delivery is only available on certain items. You can check if the item is available for next-day delivery by contacting our Customer Service Team on (0)1388 814 148 (Option 1); Monday - Friday (excluding Bank Holidays), 9am - 4pm. Next-day delivery is handled by DHL.
DHL is unable to deliver to PO Boxes. A full street address is required.
Please contact us for further information on BFPO deliveries.
International orders MUST be delivered to the billing address of the payment card used for the security of the card/account holder and may be subject to Customs or handling charges, which are payable by the recipient. Deliveries to remote areas may incur an additional charge to that shown.
International Delivery Service Details
| International Delivery | |
|---|---|
| Dispatch Time | Up to 2 Working days |
| Delivery Time | Usually 2-4 Working days for Europe. 3-5 Working days for the rest of the world. In unusual circumstances delivery may take up to 21 working days. |
| Tracking Available | Tracking available through DHL |
| Signature on Delivery | Yes unless COVID restrictions apply |
International delivery will be fulfilled by DHL. We endeavour to deliver to international destinations within 2-4 working days from dispatch for Europe and 3-5 working days for the rest of the world, although it may on occasion take up to 21 working days to arrive.
| Zone 1 Delivery | ||
|---|---|---|
| First Item | Each Additional Item | |
Belgium
| £19.50 | £9.75 |
| Zone 2 Delivery | ||
|---|---|---|
| First Item | Each Additional Item | |
Andorra
| £19.99 | £9.99 |
| Zone 3 Delivery | ||
|---|---|---|
| First Item | Each Additional Item | |
New Zealand
| £19.99 | £9.99 |
| Rest Of The World Zone 4 Delivery | ||
|---|---|---|
| First Item | Each Additional Item | |
Australia
| £29.99 | £15.00 |
| Rest Of The World Zone 5 Delivery | ||
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| First Item | Each Additional Item | |
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Last updated: October 2022
