Delivery

Scorpio Shoes Delivery Information

Please use the list below to find the information you are looking for and if you have any questions, please contact our Customer Service Team who will be happy to help:-

Delivery Destinations

We are currently updating our international delivery information. Please bear with us if you do not see your country listed.

 

Orders placed online through the Scorpio Shoes website are available for delivery to the following destinations:

  • United Kingdom - England, Scotland, Wales, Channel Islands, Isles of Scilly and the Isle of Man (Note: Dependant on post code some UK destinations are excluded from our 'free delivery over £50').      

If you don't see your delivery destination listed below, we may still be able to deliver to your country. Please contact us to organise a quote based on the volume and weight of the parcel. 

Deliveries to remote areas may incur an additional charge to that shown.

 

  • Belgium
  • France
  • Germany
  • Guernsey
  • Ireland (Republic Of)
  • Jersey
  • Luxembourg
  • Monaco
  • Netherlands
  • Switzerland

 

 

 
  • Andorra
  • Austria
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
 
  • Greece
  • Holy See (Vatican City State)
  • Hungary
  • Italy
  • Latvia
  • Lithuania
  • Malta
  • Poland
  • Portugal
  • Romania

 

  • San Marino
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Australia
  • Canada
  • United States of America

 

Dispatch Information

As a small, independent retailer, we aim to dispatch all orders within 2 working days although on rare occasions this may be little longer. 

All deliveries are subject to stock availability and authorisation of your payment.

Please note that in addition to weekends, the following dates are not classed as working days and orders placed over these periods may take longer to arrive:

  • Wednesday 1st January 2020 - New Year’s Day 
  • Friday 10th April 2020 - Good Friday
  • Monday 13th April 2020 - Easter Monday
  • Friday 8th May 2020 - Early May bank holiday (VE day)
  • Monday 25th May 2020 - Spring bank holiday
  • Monday 31st August 2020 - Summer bank holiday
  • Friday 25th December 2020 - Christmas Day
  • Monday 28th December 2020 - Boxing Day (substitute day)

 

FAST & FREE UK Mainland Delivery

The United Kingdom Mainland is defined as England, Scotland & Wales excluding Northern Ireland and some Scottish Highland destinations. 

 Free UK Mainland DeliveryNext-day Delivery
Delivery CostFREE on orders over £50 and overPlease contact us for further information on next-day delivery
Cost per Additional ItemFREEFREE
Dispatch TimeUp to 2 Working daysSame day (Order by 2pm)
Delivery Time2 Working days*1 Working day
Tracking AvailableYesYes
Signature on DeliveryYesYes
NotesMinimum order value £50

To place an order telephone 01388 814 148 to check availability of item(s) for next day delivery. 

FAST & FREE UK Delivery

FAST & FREE DELIVERY is now available on UK Mainland orders over the value of £50 (Please note that this does not apply to some areas of the Scottish Highlands). This service is fulfilled by DHL to most UK residential or business addresses within two working days from the day of dispatch and requires a signature on delivery.

Please note, large orders being sent together will be subject to additional charges. 

DHL will let you know when a shipment is due to arrive and offers a number of different delivery options. Within an hour of a shipment being collected, you will be informed of an estimated date of delivery via email and text message. If you are not in to receive your parcel, DHL offer the following options: Reschedule for another day, Leave with a neighbour, Leave in a safe place, Deliver to a DHL Service Point, Deliver to 24/7 lockers, Delivery to a n alternative address. DHL can also hold your parcel until you are in for delivery, or are available to collect your parcel.  

 

Next-day Delivery

Next-day delivery is only available on certain items. You can check if the item is available for next-day delivery by contacting our Customer Service Team on (0)1388 814 148 (Option 1); Monday - Friday (excluding Bank Holidays), 9am - 4pm. Next-day delivery is handled by DHL.

PO Box Deliveries

DHL is unable to deliver to PO Boxes. A full street address is required.

BFPO Deliveries

Please contact us for further information on BFPO deliveries. 

International Delivery

International orders MUST be delivered to the billing address of the payment card used for the security of the card/account holder and may be subject to Customs or handling charges, which are payable by the recipient.

International Delivery Service Details

 International Delivery
Dispatch TimeUp to 2 Working days
Delivery Time

Usually 5-7 Working days for Europe.

7-10 Working days for the rest of the world.

In unusual circumstances delivery may take up to 21 working days.

Tracking AvailableTracking available through 3rd party couriers
Signature on DeliveryDepending on courier

 

International delivery will be fulfilled by DHL. We endeavour to deliver to international destinations within 5-7 working days from dispatch for Europe and 7-10 working days for the rest of the world, although it may on occasion take up to 21 working days to arrive. If no-one is available to receive the parcel then it you will need to follow the instructions left for you by our courier to arrange re-delivery or collection.

 

Delivery Costs Zone 1

 Zone 1 Delivery
 First ItemEach Additional Item

Belgium
France
Germany
Guernsey
Ireland (Republic Of)
Jersey
Luxembourg
Monaco
Netherlands
Switzerland

 

£14.99£7.50

 

Delivery Costs Zone 2

 Zone 2 Delivery
 First ItemEach Additional Item

Andorra
Austria
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
Greece
Holy See (Vatican City State)
Hungary
Italy
Latvia
Lithuania
Malta
Poland
Portugal
Romania
San Marino
Slovakia
Slovenia
Spain
Sweden

 

£19.99£9.99

Delivery Costs Zone 3

 Zone 3 Delivery
 First ItemEach Additional Item

 

New Zealand
United States of America

 

 

£19.99£9.99

 

Delivery Costs Rest Of The World Zone 4

 Rest Of The World Zone 4 Delivery
 First ItemEach Additional Item

 

Australia
Canada

New Zealand

 

 £24.99 £12.50

Delivery Costs Rest Of The World Zone 5

 Rest Of The World Zone 5 Delivery
 First ItemEach Additional Item

 

  

 

 

Last updated: 14th September 2020

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